Refund policy

We have a 30-day free return policy, which means you have 30 days after receiving your item to request a return. 

To start a return/exchange, you can contact us at support@scarpetto.us. Please note that returns/exchange will need to be sent to the following address: Scarpetto LLC 4701 Patrick Henry Dr Building 4, Suite 402 Santa Clara, CA 95054

Products must be in new, unworn condition. Products cannot show any signs of wear (sole scuffs or vamp creasing).

Once we receive the “unworn” pair(s) we will process the exchange or the full refund. You will receive an email confirmation once processed.

International Customers - Customer is responsible for return/exchange shipping.